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20 Years of Compassion: Phyllis Jones’s Inspiring Journey with the HEAT Program

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Phyllis Jones’s Impact at the HEAT Program Phyllis Jones shared her journey of unwavering commitment and compassion in a poignant celebration marking her 20th anniversary with the HEAT Program. Her reflection on two decades of service revealed the profound impact of her work and the enduring spirit that drives her.


Jones, who has been a vital part of the HEAT Program since its early days, took a moment to acknowledge the significance of her milestone:

"Twenty years might sound easy, but it’s a long story filled with challenges and triumphs," she said. "I didn’t think I’d still be here after all this time, but I give glory to God for guiding me through."

Her speech highlighted the emotional and personal growth she has experienced alongside the communities she serves.

"Seeing babies born and others take their last breath has been deeply moving," Jones reflected. "The joy and the tears have shaped me, and my purpose has always been to serve and show love to those in need."

Jones's work with the HEAT Program has been marked by her dedication to supporting individuals from diverse backgrounds, including those navigating the challenges of HIV and AIDS. Her commitment to seeing clients thrive despite their struggles has been a cornerstone of her career.

"What really keeps me going is seeing our clients excel and overcome their obstacles," she explained. "It’s about showing love and being a steadfast listener."

As she celebrates this milestone, Jones expresses gratitude for the support she has received from her colleagues and for the opportunity to make a difference.

"I’m grateful for the encouragement from my team and for the chance to touch lives," she said. The joy of seeing clients succeed and grow is what drives me every day."

Jones’s two decades with the HEAT Program are a testament to her dedication and the positive impact she has made on countless lives. Her story is a powerful reminder of the transformative power of compassion and commitment.


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HEAT Program
SUNY DOWNSTATE HEALTH SCIENCES UNIVERSITY
450 Clarkson Avenue, Basic Science Building 5-13
Brooklyn, NY 11203
phone: (718) 613-8543

Email: HEAT@downstate.edu 

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